right of withdrawal
definition of the consumer
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity.
Right of withdrawal and deadlines
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must inform us (Rehoma Flyfishing) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached model withdrawal form for this purpose, but this is not mandatory.
It is sufficient if you send the goods before the expiry of the cancellation period in order to meet the deadline.
return addresses
Return address for delivery to Austria (AT):
Rehoma Flyfishing / Regina Höschele
Untere Seeparkgasse 12
AT-8073 Feldkirchen near Graz
Return address for delivery to Germany (DE) and other countries:
Rehoma Flyfishing / Regina Höschele
Lerchenweg 14/1
DE-71083 Herrenberg
Please be sure to include your order number (#****) when returning the item so that we can identify it. Make sure you receive a tracking number or a shipping receipt, otherwise the return will not be insured and we cannot accept any liability.
consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from a type of delivery other than the cheapest standard delivery offered by us or for international delivery). The reimbursement will be made promptly and at the latest within fourteen days from the day on which we received notification of your cancellation.
For the refund, we will use the same means of payment that you used for the original transaction, unless we have expressly agreed otherwise with you. You will not incur any additional costs as a result of the refund.
However, we may withhold reimbursement until we have received the goods back or you have supplied evidence of having returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and at the latest within fourteen days from the date on which you notified us of the cancellation. This deadline is met if you send the goods before the expiry of the deadline.
Note: You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to unnecessary handling to check the quality, properties and functioning of the goods.
General information on returns
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Please send the goods back to us in the original packaging with all accessories and packaging components. If necessary, use protective packaging. If the original packaging is no longer available, please ensure that you use suitable packaging to avoid transport damage.
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Do not send the goods back to us freight collect.
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The above information is not a prerequisite for the effective exercise of the right of withdrawal, but helps us to process the transaction smoothly.
sample cancellation form
(If you wish to cancel the contract, please fill out this form and send it to us.)
To:
Rehoma Flyfishing / Regina Höschele
Untere Seeparkgasse 12, AT-8073 Feldkirchen near Graz
Email address: rehoma.info@gmail.com
Reason for return:
I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( ) / the provision of the following service ( ):
Ordered on ( ) ____________ / received on ( ) _______________
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if notification is on paper):
Date:
(*) Delete as appropriate